“E-commerce has made buying easier and more efficient, but discovery less fun and meaningful. Our direct-to-consumer model has enabled us to build uniquely powerful relationships with every single one of our customers on a personal level. We know that our customers are driven by the excitement of finding a new beauty product that they love, through someone they trust. This breadth of human connection and celebration of personal choice is core to who we are, and something we want to further facilitate and develop through new digital products—and, indeed, across all of our customer touchpoints. We are building a people-first ecosystem, to help and to inspire.”
In 2017, Glossier expanded into two new countries and two new product categories. The company also opened offices in London and Montreal, after acquiring the Canadian tech agency, Dynamo. Customers can shop the full range of products directly through its website and at the company’s New York showroom. Glossier currently ships to the United States, Canada and the United Kingdom.
Sourced through Scoop.it from: www.brandchannel.com
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