Now, just a couple weeks ahead of Duplex’s rollout among a small set of users and businesses, Google is trying to give its phone-calling robot a do-over. The company is attempting to prove it has addressed some of the concerns about Duplex. And its latest pitch around transparency is coming at a time when some of its more critical use cases for AI are being seriously questioned—just recently, the company released a set of AI principles prohibiting Googlers from using AI in technologies that could violate human rights or cause “overall harm.”

On Tuesday, at a hummus shop in Mountain View, California just down the road from Google’s headquarters, the company gave multiple demonstrations of its Duplex technology in action. This time, there were some obvious differences. “Hi, I’m calling to make a reservation,” the bot said, which Google patched through speakers in the shop so the assembled reporters could hear it. “I’m Google’s automated booking service, so I’ll record the call. Can I book a table for Thursday?”

Sourced through Scoop.it from: www.wired.com